Privacy Policy
NOCAN Privacy Policy
Introduction
At NOCAN, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data. By using our website and services, you agree to the terms of this Privacy Policy.
Information We Collect
1. Personal Information We may collect personal information that you provide to us, such as your name, email address, mailing address, phone number, and payment information. This information is collected when you create an account, make a purchase, subscribe to our newsletter, or contact our customer service team.
2. Non-Personal Information We also collect non-personal information about your interactions with our website. This includes your IP address, browser type, device information, pages visited, and time spent on our site. This data helps us understand how our website is used and allows us to improve our services.
3. Cookies and Tracking Technologies We use cookies and other tracking technologies to enhance your browsing experience and gather information about website usage. Cookies are small files stored on your device that allow us to recognize you and personalize your experience. You can manage your cookie preferences through your browser settings.
How We Use Your Information
1. Providing Services We use your personal information to process and fulfill your orders, provide customer support, and communicate with you about your account or transactions.
2. Improving Our Website and Services We analyze the non-personal information we collect to understand user behavior and preferences, which helps us improve the functionality and content of our website.
3. Marketing and Promotions With your consent, we may use your personal information to send you promotional emails, newsletters, and special offers. You can opt-out of receiving these communications at any time by following the unsubscribe link in our emails or contacting us directly.
4. Legal Compliance We may use and disclose your information as required by law or to comply with legal processes, enforce our terms and conditions, or protect our rights and the safety of our users and the public.
How We Protect Your Information
We implement a variety of security measures to protect your personal information. This includes using secure servers, encryption, and access controls to prevent unauthorized access, alteration, or disclosure of your data. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Sharing Your Information
1. Third-Party Service Providers We may share your personal information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and performing other business functions. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.
2. Business Transfers In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
3. Legal Requirements We may disclose your information if required to do so by law or in response to a subpoena, court order, or other legal processes.
Your Rights and Choices
1. Access and Update Your Information You have the right to access, update, or delete your personal information by logging into your account or contacting us directly. We will respond to your request within a reasonable timeframe.
2. Opt-Out of Marketing Communications You can opt-out of receiving promotional communications from us at any time by following the unsubscribe link in our emails or contacting us. Please note that even if you opt-out of receiving marketing emails, we may still send you non-promotional messages related to your account or transactions.
3. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our website and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will promptly delete it. If you believe that we may have collected information from a child under 13, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
NOCAN Customer Service
Email: info@nocansmellingsalts.com
Thank you for trusting NOCAN with your personal information. We are committed to safeguarding your privacy and providing a secure online experience.